Stoke-On-Trent, Staffordshire

01782 834 608

sales@newfieldfireplaces.co.uk

FAQ

Frequently Asked Questions

Everything you need to know about bespoke fireplaces, gas fires, wood-burning stoves and installation in Stoke-on-Trent

Newfield Fireplaces

Established 1954 • 70+ Years of Excellence

Family-Run Through Four Generations • On-Site Manufacturing

Gas Safe & OFTEC Registered • Bespoke Fireplace Specialists

About Newfield Fireplaces

What is Newfield Fireplaces and where are you based?

Newfield Fireplaces is a family-run fireplace manufacturer, supplier, and installer based at Old Boston Works, 555 High Street, Sandyford, Tunstall, Stoke-on-Trent, ST6 5PB. We are one of the leading manufacturers of bespoke fireplaces, hearths, marble and tile surrounds, and stone fireplaces in the Stoke-on-Trent area, and have been helping homeowners transform their homes since 1954.

How long has Newfield Fireplaces been in business?

Newfield Fireplaces was established in 1954, giving us 70+ years of experience in the sourcing, designing, and manufacturing of fireplaces. We are a family-run business that has been passed down through four generations, and have helped thousands of homeowners across Stoke-on-Trent, Staffordshire, and beyond.

Is Newfield Fireplaces a family-run business?

Yes. Newfield Fireplaces is a family business that has been run through four generations. This means our customers benefit from a personal, experienced, and trustworthy service, underpinned by decades of craftsmanship and a genuine passion for fireplaces.

Do you manufacture your own fireplaces?

Yes. Newfield Fireplaces has its own on-site factory, and most of the fireplaces on display in our showroom are manufactured there. This means we can offer bespoke, made-to-order products with the quality control and craftsmanship you would expect from a specialist manufacturer with 70+ years in the trade.

What makes Newfield Fireplaces different from other fireplace companies?

Newfield Fireplaces combines 70+ years of manufacturing expertise with a family-run ethos, an on-site factory, Gas Safe and OFTEC registrations, and a commitment to clean, no-mess installations. We manufacture most of our products in-house, offer fully bespoke designs, and carry out all installations using our own qualified engineers. Thousands of satisfied customers across Staffordshire and beyond reflect our dedication to quality and service.

Products & Services

What types of fireplaces does Newfield Fireplaces supply?

We supply a wide range of fireplaces to suit all tastes and budgets, including gas fires, electric fires, wood-burning stoves, multi-fuel stoves, traditional stone and marble fireplaces, contemporary hole-in-the-wall fires, bespoke carved stone fireplaces, and tiled and hearth surrounds. Both traditional and modern designs are available.

Do you supply and install gas fires?

Yes. Newfield Fireplaces supplies and installs a full range of gas fires, including standard gas fires, balanced flue fires, and contemporary hole-in-the-wall models. Gas fires provide instant heat, look fantastic, and are fully controllable. We are Gas Safe registered, ensuring all gas installations are carried out safely and to the required standard.

Do you supply and install wood-burning and multi-fuel stoves?

Yes. We have 70+ years of experience supplying top stove brands and offer a huge range of wood-burning and multi-fuel stoves. Whether you are looking for a traditional log burner or a modern multi-fuel model, our team will help you find the right stove for your home and install it to the highest standard.

Do you offer electric fires?

Yes. Newfield Fireplaces stocks a range of modern electric fires, including wall-mounted models that require no chimney or flue, and electric stoves that give the look and feel of a real stove without the need for installation work. Electric fires feature silent flames, thermostats, remote controls, and concealed fan heaters — ideal for contemporary homes.

Bespoke & Manufacturing

Can Newfield Fireplaces design and build a bespoke fireplace?

Absolutely. Newfield Fireplaces specialises in designing and manufacturing custom-built fireplaces and bespoke hearths. We do not simply sell off-the-shelf products — we work with you from initial consultation through to drawings and final installation to turn your ideas into reality. Our skilled craftsmen can create bespoke fireplaces in both traditional and contemporary styles.

What fireplace surround materials do you work with?

Newfield Fireplaces works with a wide range of natural and crafted materials including marble, stone, granite, slate, limestone, tile, and timber. Whether you are looking for a classic marble surround, a rustic stone fireplace, or a sleek contemporary finish, our team can design and produce a surround to suit your home and style.

Installation & Registration

Does Newfield Fireplaces offer a full installation service?

Yes. We offer a complete installation service carried out by our own fully qualified engineers. Our specialist installation techniques are designed to ensure optimal efficiency from all stoves and fireplaces, helping to reduce fuel costs. We are both OFTEC registered (for solid fuel appliances) and Gas Safe registered, covering the full range of fuel types.

Are Newfield Fireplaces Gas Safe registered?

Yes. Newfield Fireplaces is Gas Safe registered, which is a legal requirement for anyone who installs or services gas appliances in the UK. This gives customers complete peace of mind that all gas fire and fireplace installations are carried out safely and in full compliance with current regulations.

Are Newfield Fireplaces OFTEC registered?

Yes. Newfield Fireplaces is OFTEC registered for the installation, commissioning, and servicing of solid fuel burning appliances. OFTEC registration is a recognised mark of competence for oil and solid fuel heating engineers and ensures all work meets the relevant technical and safety standards.

Do you offer fireplace servicing?

Yes. In addition to supply and installation, Newfield Fireplaces offers servicing for gas and solid fuel appliances. Regular servicing keeps your fireplace or stove operating safely and efficiently, and our experienced engineers are on hand to carry out maintenance and any necessary repairs.

Showroom & Consultations

Do you have a showroom I can visit?

Yes. Newfield Fireplaces has an expansive showroom located at Old Boston Works, 555 High Street, Sandyford, near Tunstall, Stoke-on-Trent. The showroom displays a wide selection of fireplaces in both traditional and contemporary styles, most of which are manufactured in our on-site factory. There is ample parking on-site for all visitors, and each display area has been designed to offer a homely and unique shopping experience.

Can you visit my home to provide advice and a consultation?

Yes. Newfield Fireplaces offers home visits for customers who would like personalised advice in their own property. Ian and the team can come to your home to assess the space, discuss your requirements, and recommend the most suitable fireplace or stove options. This is especially useful for bespoke projects or where existing flooring and dimensions need to be considered.

How do I start the process of getting a new fireplace?

You can start by visiting our showroom in Sandyford, Stoke-on-Trent, where our knowledgeable team will guide you through our range — with ample parking available on-site for your convenience. Alternatively, call us to arrange a home visit or consultation. We will discuss your requirements, provide expert advice, and give you a clear quote before any work begins.

Areas & Contact

What areas do you cover for supply and installation?

Newfield Fireplaces serves customers across Stoke-on-Trent, Staffordshire, Congleton, Crewe, Newcastle-under-Lyme, and the wider surrounding areas. If you are unsure whether we cover your location, please get in touch and we will be happy to advise.

How do I contact Newfield Fireplaces?

You can visit our showroom at Old Boston Works, 555 High Street, Sandyford, Tunstall, Stoke-on-Trent, ST6 5PB — ample parking is available on-site. Our website is newfieldfireplaces.co.uk where you can also submit an enquiry. We aim to get back to all enquiries within 24 hours. Newfield Fireplaces is a trading name of Newfield Tilecraft Ltd, registered in England and Wales under company number 01412423.

Transform Your Home with a Beautiful Fireplace

Visit Newfield Fireplaces Showroom

Old Boston Works, 555 High Street
Sandyford, Tunstall, Stoke-on-Trent, ST6 5PB

Website: newfieldfireplaces.co.uk

Ample Parking Available On-Site

Gas Fires • Electric Fires • Wood-Burning Stoves • Multi-Fuel Stoves

Bespoke Fireplaces • Marble & Stone Surrounds • Complete Installation

Newfield Fireplaces is a trading name of Newfield Tilecraft Ltd
Company No. 01412423 • Registered in England and Wales

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Newfield Fireplaces is a trading name of Newfield Tilecraft Ltd which is registered as a limited company in England and Wales under company number: 01412423

Registered company address: Old Boston Works, 555 High Street, Sandyford, Tunstall, Stoke-on-Trent, ST6 5PB

Location

Newfield Fireplaces
555 High Street
Sandyford
Stoke-On-Trent
Staffordshire
ST6 5PB

Contact

Phone:
01782 834 608

Email:
sales@newfieldfireplaces.co.uk
info@newfieldfireplaces.co.uk
ian@newfieldfireplaces.co.uk

Opening Times:

Monday - Fri 9am - 4pm
Saturday: Appointment only
Sunday: CLOSED

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